Terms of Service

1. Parties and Scope

These Terms of Service govern your access to and use of Linkduct, including our website, editor, public pages, Help Center, billing flows, support tools, and related services. Linkduct is operated by 13002063 Canada Inc., an Ontario, Canada company.

These Terms apply from the time you first access or use Linkduct. If you use the service on behalf of a business or organization, you represent that you have authority to bind that business or organization to these Terms.

2. Acceptance of Terms

It is important that you read these Terms carefully. If you do not agree to them, you must not access or use Linkduct.

By accessing or using Linkduct, you represent, warrant, and agree that you are at least 18 years old, are legally capable of entering into a binding agreement, have read and understood these Terms, have read and understood our Privacy Policy, and have not been permanently suspended or removed from the service unless we expressly allow your return.

If you do not have legal capacity to enter into these Terms, or if you do not have authority to bind the business or organization on whose behalf you act, you may not use the service.

3. Changes to the Terms and Service

We may add to, discontinue, revise, or otherwise change these Terms or any aspect of Linkduct, including features, timing, technical requirements, availability, pricing, billing structure, and supported regions or jurisdictions.

For non-material changes, we may update these Terms by posting the revised version. For material changes, we may provide additional notice, including by email, in-product notice, or other reasonable means, before the changes take effect where appropriate or required by law. Where consumer protection law requires advance notice, choice, or a right to cancel, we will follow those requirements.

By continuing to use Linkduct after revised Terms take effect, you agree to the updated Terms, unless applicable law requires a different consent process. If you do not agree to an updated version, you must stop using the service and, if applicable, cancel your subscription before the revised Terms take effect.

4. Accounts and Security

You are responsible for keeping access to your account secure and for the accuracy of the email address and account information connected to your use of Linkduct. You are responsible for activity that occurs through your account unless caused by our own failure to protect the service.

You must keep your login credentials confidential and promptly notify us at support@linkduct.com if you become aware of any unauthorized use of your account or any security incident affecting your account.

We may require verification, restrict access, or take other reasonable steps where we believe this is necessary to protect users, Linkduct, payment partners, or the integrity of the service.

5. Permitted and Prohibited Uses

You may use Linkduct only for lawful purposes and only through interfaces we make available. You may not access or attempt to access the service through unauthorized automated means such as scraping tools, bots, scripts, spiders, crawlers, or similar extraction methods.

You may not impersonate any person or entity, misrepresent your identity or affiliation, access another user's account, interfere with the service, overload our infrastructure, transmit malware, spam, or abusive content, or use Linkduct in a way that is unlawful, fraudulent, deceptive, harmful, or harassing.

You may not use Linkduct if you are using the service as a competitor for the purpose of copying, benchmarking, scraping, or reverse engineering the service or its business logic.

6. Your Content

You are responsible for the links, product descriptions, social profiles, names, and images you publish. Content that is misleading, infringing, abusive, or illegal may be removed without notice.

You may not use Linkduct to publish, promote, organize, or direct users to prohibited content or activities. Prohibited content includes sexually explicit or adult content or services, pornography, escort or sexual services, gambling or betting offered unlawfully or without required authorization, illegal goods or services, fraudulent or deceptive content, infringing content, content that facilitates violence, exploitation, or abuse, and any content or links that violate applicable law or third-party platform or payment provider rules.

This restriction applies whether the prohibited material appears directly on Linkduct or is reached through an external link, redirect, landing page, social profile, file, code, or other destination you share through the service. You may not use labels, warnings, age gates, link shorteners, redirects, or other techniques to evade these restrictions.

You represent and warrant that you own or have all rights, consents, permissions, and releases necessary to upload, post, publish, display, and share your content through Linkduct and to grant the licenses described in these Terms.

7. Usernames, Brands, and Rights

You may only use usernames, display names, profile images, logos, and other identifiers that you are authorized to use. You may not impersonate any person, brand, or organization, or create confusion about affiliation, sponsorship, or endorsement.

We may reclaim, remove, or require changes to usernames, profile elements, or public identifiers where we believe this is necessary because of inactivity, impersonation, trademark or other rights claims, legal risk, confusion, abuse, or operational reasons.

You do not acquire any permanent or vested right in any username, profile URL, public identifier, or similar account designation merely by registering, using, or previously holding it. We do not guarantee continued availability of any username or profile URL.

Without limiting the foregoing, we may reserve, refuse, reclaim, transfer, disable, or require the change of any username, profile URL, public identifier, or similar designation that includes, imitates, or is likely to be confused with a famous mark, brand name, trade name, personal name, public figure identity, official organization name, or other identifier for which another person or entity appears to have superior rights or a legitimate claim, whether or not a formal trademark registration, court order, or completed dispute process exists at the time of our action.

We may take such action based on a complaint, rights-holder request, internal review, legal or platform risk assessment, or our reasonable judgment that confusion, impersonation, infringement, misappropriation, fraud, or other harm may result from continued use. We are not required to recognize username allocation on a purely first-come, first-served basis where we believe stronger rights, authenticity, safety, legal compliance, or operational integrity considerations apply.

If we reclaim, remove, disable, transfer, or require a change to a username or similar identifier under this Section, you are not entitled to compensation, reimbursement, damages, or replacement value merely because you registered, used, promoted, built traffic to, or invested in that identifier.

8. Moderation, Enforcement, and Termination

We may review, remove, limit visibility of, or disable content or accounts that we believe violate these Terms or create legal, safety, reputational, or payment processing risk for Linkduct, our users, or our partners. We may suspend or terminate access immediately and without prior notice where appropriate.

If we suspend, terminate, downgrade, or restrict an account because of a breach of these Terms or because we reasonably believe doing so is necessary to prevent harm, comply with law, protect payment processing, or respond to abuse, you may lose access to content or paid features and refunds will not be provided except where required by law.

Repeated reports, repeated policy violations, fraud, impersonation, payment abuse, chargeback abuse, attempts to evade enforcement, or other abusive or deceptive conduct may result in warning, content removal, feature restriction, temporary blocking, permanent suspension, or account termination, even if a single incident would not otherwise require immediate termination.

Our moderation, trust and safety, payment risk, fraud, and enforcement processes are internal. Except where required by law, we are not obligated to reveal whether a report was made, identify any reporter, disclose internal evidence, explain every enforcement factor, or provide a detailed justification for any warning, restriction, suspension, removal, or termination.

You may stop using Linkduct at any time. We may terminate or suspend our relationship with you if you breach these Terms, fail to pay amounts due, misuse the service, create legal or payment processing risk, fail to provide required consent to updated terms where required, or if continued operation of the service or your account is no longer commercially or operationally viable for us.

We may also deactivate or close accounts that remain inactive for a prolonged period where doing so is operationally reasonable, provided that we may give notice before permanent closure where appropriate.

Upon termination, we may revoke your access to the service, remove or disable your content, cancel or downgrade features, and handle your data in accordance with our Privacy Policy.

9. Third-Party Services, Links, and Purchases

Linkduct is a publishing and linking service. Your page may direct visitors to third-party sites, marketplaces, social platforms, payment pages, and other services that we do not control. Your use of those third-party services is governed by their own terms and privacy practices.

We do not endorse, guarantee, or assume responsibility for third-party products, services, content, pricing, availability, payments, refunds, policies, or data practices. If a visitor purchases from, subscribes to, or otherwise interacts with a third party through a Linkduct page, that relationship is between the visitor and the third party, not Linkduct.

If you use affiliate or referral links from third-party programs or platforms such as Coupang Partners, Amazon Associates, or similar programs, you are solely responsible for understanding and complying with all disclosure, notice, labeling, endorsement, advertising, tax, consumer protection, and platform-specific rules that apply to your content, audience, and jurisdiction.

10. Fees, Billing, Renewals, and Currency

Billing terms, renewal timing, and pricing details are disclosed at checkout. Paid plans, monthly or yearly trials where offered, renewals, billing periods, and any promotional terms are governed by the checkout flow and the plan details shown at the time of purchase.

Subscriptions renew automatically until canceled. By starting a paid subscription or trial that converts into a paid subscription, you authorize us and our payment processor to charge the applicable recurring fees, taxes, and other disclosed amounts to your chosen payment method until cancellation takes effect.

Any free trial, promotional trial, or introductory offer is limited to one per person or one business unless we expressly state otherwise in writing. Eligibility for any trial or introductory offer is determined by Linkduct in its sole and reasonable discretion, and we may deny, limit, revoke, or terminate a trial or related account access where we believe an account, identity, payment instrument, device, browser environment, network, address, or other signal is being used to circumvent those limits or to obtain repeated promotional access.

Without limiting the foregoing, creating or using multiple accounts, multiple email addresses, aliases, payment methods, devices, browsers, sessions, identities, or other mechanisms to obtain more than the permitted number of free trials or introductory offers, or to evade a prior restriction, non-eligibility determination, charge, or conversion to paid service, is prohibited and constitutes abusive conduct under these Terms. In such circumstances, we may cancel the applicable trial, deny promotional eligibility, suspend or terminate accounts, remove or limit features, convert access to the applicable paid plan or standard pricing, and take any other action reasonably necessary to enforce our promotional limits, subject to applicable law.

We may modify, suspend, discontinue, correct, replace, or revoke any free trial, discount, coupon, introductory offer, or other promotion at any time, including to correct pricing or promotional errors, respond to abuse, address regional or legal requirements, or reflect operational changes. A promotion is not guaranteed until the applicable terms are satisfied and, where relevant, the qualifying checkout or billing flow is successfully completed.

Billing period changes may be limited during a trial. For example, switching from a yearly trial to monthly may not be available until the trial ends. Where a trial-period billing change is allowed, the updated billing period may take effect when the trial ends rather than immediately, depending on the checkout flow and billing rules shown to you at the time of change.

Payments are processed through Polar or another payment processor we may designate from time to time. Your payment transaction may also be subject to the payment processor's own terms, policies, and technical requirements.

Business plans may be purchased only through Linkduct's designated Business checkout pages. Such plans may be offered only on a yearly basis or another fixed billing term shown at checkout, and may be subject to seat commitments, minimum purchase commitments, or other commercial conditions disclosed at purchase.

Certain billing actions, including payment method updates, invoice access, and subscription cancellation, may be handled through the Polar billing portal or another billing interface we designate. Billing period changes, where available, are handled through Linkduct account settings and may not be available in the billing portal. Where we direct you to such an interface, the actions taken there may control your billing state.

Subscription cancellation and account deletion are different actions unless we expressly state otherwise in a specific flow. Canceling a subscription stops future renewals but does not by itself delete the account or all account data. Deleting an account may separately trigger subscription termination procedures, subject to processing delays, billing-provider rules, and applicable law.

We, Polar, or another payment service provider acting on our behalf may send service-related billing emails such as receipts, trial-ending reminders, expiring card notices, payment failure notices, cancellation confirmations, or similar operational billing messages.

You must keep your billing, payment, and contact information current and accurate. If a payment method expires, is declined, is canceled, or becomes invalid, you remain responsible for all amounts due.

If we are unable to successfully process a payment, we may retry billing, limit features, cancel pending changes, suspend access, or terminate the account. Depending on Polar's processing flow, automatic payment retries may continue for up to two weeks after an initial failure, and you may need to update your payment method or complete payment again during that window. We are not responsible for failed payments caused by insufficient funds, payment limits, expired cards, inaccurate billing information, bank or network restrictions, fraud systems, or other circumstances beyond our reasonable control.

Chargebacks, payment disputes, reversals, or similar payment abuse may result in suspension or termination of the affected account, loss of promotional eligibility, loss of access to paid or unpaid features, collection activity where permitted by law, and refusal of future service to the extent reasonably necessary to protect Linkduct, our users, or our payment partners.

If your paid plan ends, is canceled, expires, is revoked, or remains unpaid, we may move the account back to free-plan limits without deleting all previously created content. In that case, some categories, links, themes, contact features, analytics, or other paid-only features may become hidden, disabled, reset to a default state, or inaccessible unless and until a paid plan is restored.

Prices may change from time to time. Pricing and displayed currency may vary depending on the visitor's location, billing region, or other reasonable regional factors. The amount shown at checkout controls if there is any difference.

Unless applicable law requires a different process, a change to subscription pricing for an existing paid plan will take effect no earlier than the next renewal date following reasonable prior notice by email, in-product notice, billing interface notice, or other reasonable means. We are not required to maintain any particular price indefinitely, but we will not apply a revised recurring price retroactively to a billing period that has already been paid.

If you do not agree to a revised subscription price, your sole remedy is to cancel the affected subscription before the revised price takes effect. Continued use of the paid service after the revised price becomes effective, or failure to cancel before the next renewal at the revised price, constitutes your acceptance of the new price to the fullest extent permitted by law. Where applicable law grants additional notice, consent, or cancellation rights in connection with a pricing change, we will honor those requirements.

Taxes, duties, and similar governmental charges are your responsibility unless applicable law requires otherwise or the checkout explicitly states that tax is included.

11. Refund Policy

Linkduct's paid subscriptions are generally non-refundable. We may review refund requests in limited cases where a refund is required by law, where duplicate billing occurred, where there was a clear payment error, or where we determine in our discretion that a special circumstance justifies an exception.

Self-serve subscriptions may be eligible for refund review only under this refund policy, applicable law, or any checkout-specific terms expressly shown at purchase.

Business plans are governed by these Terms and the Business checkout terms shown at purchase. Unless otherwise required by law, fees for Business plans are non-refundable and non-cancellable once the applicable billing term begins.

Where a Business plan is sold on a yearly term, the customer remains responsible for the full yearly commitment. Mid-term cancellation, downgrade, seat reduction, partial-period credit, or partial-period refund is not available unless required by law.

Except where required by law, fees paid for a billing period are not prorated, credited, or refunded merely because you cancel before the end of that billing period, stop using the service, downgrade, remove content, or delete your account after the billing period has started.

If you believe your case qualifies for a refund review, contact us at support@linkduct.com and include the billing email, payment date, amount charged, and the reason for your request.

Refund review does not guarantee approval. If a request is denied, it means we reviewed the transaction and determined that it does not qualify for a refund under our policy, applicable law, or payment provider rules.

Access to paid features does not give you the right to violate these Terms. If a paid account violates these Terms, we may remove content, restrict features, or suspend the account, and refunds will not be provided except where required by law.

12. Service Availability

We may update, improve, suspend, or discontinue features at any time. We do our best to keep Linkduct available, but uninterrupted access is not guaranteed.

The service may be temporarily unavailable for maintenance, upgrades, security work, capacity issues, provider interruptions, or other reasons beyond our control.

We may add, remove, replace, restrict, or change features, plan structure, usage limits, free or paid entitlements, eligibility rules, design elements, integrations, supported regions, or service workflows at any time. Not all features or plans will remain available indefinitely, and availability may vary by account, region, device, or commercial offering.

Analytics, insights, click counts, visit counts, referral information, and similar metrics may be delayed, estimated, sampled, filtered, deduplicated, unavailable, or incomplete because of privacy controls, browser or device restrictions, bot filtering, network issues, third-party limitations, system changes, or other technical factors. Such metrics are provided for general informational purposes only and must not be treated as guaranteed, audit-grade, legally required, tax, accounting, or performance-commitment data.

13. Our Service and Intellectual Property

Except for content you own and publish, Linkduct and its licensors retain all rights, title, and interest in the service, including software, design, branding, interface elements, text, graphics, workflows, and underlying technology.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Linkduct for its intended purpose. This license automatically ends if your account is suspended, terminated, or downgraded for breach or non-payment.

You may not copy, modify, reverse engineer, scrape, frame, mirror, republish, or use automated means to access or extract data from Linkduct except as expressly permitted by us or by applicable law.

Except as expressly stated in these Terms, nothing grants you any right to use Linkduct's trade names, trademarks, service marks, logos, domain names, or other brand features.

Feedback you provide about the service is voluntary. If you provide feedback, suggestions, ideas, or recommendations, we may use them without restriction or compensation to improve Linkduct or for related business purposes.

14. Promotional License for Public Pages

By creating, publishing, or making available any public Linkduct page, profile, username, category, product listing, image, logo, brand reference, biography, layout, screenshot, or other visible account content through the service, you grant Linkduct and its affiliates a worldwide, non-exclusive, royalty-free, sublicensable license to host, reproduce, store, adapt, translate, crop, resize, reformat, display, distribute, publish, and otherwise use such public-facing content for Linkduct's own marketing, advertising, publicity, investor communications, editorial materials, product demos, case studies, sales materials, social media posts, email campaigns, press materials, help documentation, and other promotional or commercial communications related to the service.

This license includes the right to feature your public page or excerpts of it on Linkduct's website, landing pages, advertisements, presentations, application marketplaces, and other channels, and to identify you by your display name, username, brand name, likeness, and associated public content as reasonably necessary for those purposes. You represent and warrant that you hold all rights, permissions, consents, and releases necessary to grant this license and to permit such use by Linkduct without infringement, misappropriation, or violation of any third-party rights.

This promotional license applies only to content or account elements that you have made public or otherwise made visible through the service and will continue until the relevant content is removed from public display by you or by Linkduct, except that Linkduct may retain and continue to use archival copies, previously created campaign assets, printed materials, cached materials, and materials already scheduled, published, distributed, or incorporated into historical, analytical, legal, compliance, backup, or recordkeeping systems.

15. Data and Retention

Your use of Linkduct may involve account data, profile content, operational logs, support history, billing records, and other user data. Our handling of that information is governed by our Privacy Policy.

We may retain data for as long as reasonably necessary to operate the service, maintain records, comply with law, protect the service, process billing, investigate abuse, or preserve backups and legal or operational archives, as described in our Privacy Policy.

You should not assume that deleted or terminated account data can always be recovered. Backups and disaster recovery systems exist primarily for our business continuity and security needs, not as a guaranteed archival or restoration service for users.

16. Disclaimers

To the maximum extent permitted by law, Linkduct is provided on an as available and as is basis. We do not guarantee that the service will be uninterrupted, error-free, secure, or suitable for any particular commercial purpose.

You must not use Linkduct to collect, process, publish, or manage information that is highly sensitive or regulated unless we expressly support that use in writing. We specifically disclaim responsibility for your use of the service with sensitive or regulated information that the service was not designed to handle.

We are not responsible for the accuracy, legality, or reliability of user content, public pages, third-party links, third-party purchases, reviews, ratings, or third-party services.

Without limiting the foregoing, we do not warrant that analytics, insights, click data, visit data, referral data, or similar metrics will be perfectly accurate, complete, continuously available, or suitable for reconciliation, financial reporting, legal compliance, or guaranteed business outcomes.

Without limiting the foregoing, Linkduct does not provide legal, tax, advertising, endorsement, consumer protection, or affiliate-program compliance advice, and Linkduct is not responsible for any warning, suspension, commission reversal, withholding, demonetization, account restriction, content removal, regulatory inquiry, claim, penalty, fee, tax consequence, or other disadvantage arising from your failure to include or properly present any required affiliate disclosure or notice under the rules of Coupang, Amazon, other affiliate platforms, regulators, or applicable law.

We are not required to monitor the service or user content, although we may do so in our discretion for trust and safety, compliance, payment processing, or operational reasons.

Any material downloaded from or obtained through the service is accessed at your own discretion and risk. You are solely responsible for any damage to your systems or loss of data resulting from such use.

17. Limitation of Liability

To the maximum extent permitted by law, Linkduct is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, loss of goodwill, loss of data, payment failures, payment defects, inaccurate calculations, downtime, identity theft, fraud, unauthorized access, third-party service issues, or losses arising from user content, third-party services, or account suspension or termination.

Where liability cannot be excluded, our aggregate liability to you will be limited to the greater of the amount you paid us in the most recent one-month billing period or the minimum amount required by applicable law.

18. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Linkduct, 13002063 Canada Inc., and our affiliates, officers, directors, employees, contractors, agents, and representatives from and against claims, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the service, your content, your violation of these Terms, your violation of any third-party rights, or your unlawful, abusive, or fraudulent conduct.

19. Governing Law and Forum

These Terms and any dispute, claim, or controversy arising out of or relating to Linkduct are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict of laws principles.

You agree that the courts located in Ontario, Canada will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the service, unless applicable law requires otherwise. You waive any objection based on forum non conveniens or lack of personal jurisdiction to the extent permitted by law.

20. Force Majeure

We are not liable for delay or failure in performance caused by events beyond our reasonable control, including natural disasters, power failures, internet or hosting failures, third-party provider outages, labour disputes, government actions, war, civil unrest, public health events, or other force majeure events.

21. General Legal Terms

If any part of these Terms is found unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Our failure to enforce any provision is not a waiver of our rights. Any waiver must be in writing and signed by an authorized representative.

We may assign or transfer these Terms, or our rights and obligations under them, as part of a merger, acquisition, restructuring, asset sale, financing, or similar transaction. You may not assign your rights or obligations under these Terms without our prior written consent.

Headings are for convenience only and do not affect interpretation. Provisions that by their nature should survive termination will survive, including provisions relating to payments, refunds, enforcement, intellectual property, disclaimers, limitation of liability, indemnity, governing law, and dispute resolution.

22. Entire Agreement and Electronic Notices

These Terms, together with our Privacy Policy and any additional plan, checkout, or feature-specific terms presented to you, form the entire agreement between you and Linkduct regarding the service and supersede prior discussions or understandings on that subject.

If there is a conflict between these Terms and feature-specific or checkout-specific terms, the more specific terms control to the extent of the conflict. If there is a conflict between these Terms and the Privacy Policy, the document that more specifically governs the subject matter will control for that subject matter.

By providing us with your email address, you agree to receive notices electronically at that address or through the service, where legally permitted. It is your responsibility to keep your contact information current.

23. Contact

If you have questions about these Terms, you may contact us at support@linkduct.com.

24. Updates to These Terms

We may revise these terms over time. By continuing to use Linkduct after updates take effect, you agree to the revised version.